3/22/2020 Update: Here’s a Summary of Our Efforts To Protect the Safety of Your Pets and Our Community
We want everyone in our community, including your beloved pets to stay healthy! We are here, ready, and able to help you during this time, so please reach out to us via phone (254-666-5050), email (hewittvet@gmail.com), or PetDesk app if you have any concerns about your pet’s health.
Here’s what you need to know:
Last Monday 3/16/2020 we switched to a curbside-only service for appointments, drop-offs, prescriptions refills, and food pickups. (see post)
Starting this week, the hospital will be closed from 12:00 pm - 2:00 pm. Much of our client care team is working remotely and may be able to answer your call during this time. Voicemail will be available in the event that they are unavailable. We respond to voicemail quickly.
We are currently rescheduling/postponing elective surgeries, non-emergency dental care, and adult wellness exams. This allows us to save supplies for local hospitals to treat people who become ill. It also ensures we have needed supplies on-hand in case your pet becomes seriously ill or injured.
If you need refills on any medication (including flea and heartworm prevention) please contact us and we will work to fulfill your request quickly.
Our staff will be wearing personal protective equipment (including reusable respirators) in and around our hospital. We also have strict sanitation protocols. This makes it safe for us to work, and keeps you and your pet safe also.
RESOURCES FOR MANAGERS/OWNERS OF OTHER BUSINESSES IN OUR AREA:
We feel it is vital that our community continue to have access to quality services in the event of an outbreak in our immediate area. If you are an owner or manager of a business in the area, we are posting our 3/9/2020 preliminary draft emergency COVID-19 Response Plan as a resource to refer to as you consider emergency procedures to continue operations in the event of an outbreak. You may access our 3/9/2020 Draft Response Plan HERE.
http://hewittvet.com/news will be updated frequently as the COVID-19 situation develops. If you are planning to visit our veterinary hospital in the next several weeks or months, please check this page first for any updates. Bookmark and refer to this page for subsequent updates.
